Jira Service Management

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In the case of an emergency, please see these resources for immediate assistance.\nFREQUENTLY ASKED QUESTIONS:\nWhat is the difference between the iCare team and the iSchool advising team? The iCare team is the iSchool Advising team! By completing an iCare form, you are helping academic advisors complete their outreach in an organized, efficient and timely manner. Who can complete the form? This outreach referral form connects faculty and advisors. Forms should be completed by faculty members only. What happens to the student who is referred through the iCare form? Advisors will review each form within 72 hours at which point they will attempt to connect with a student and provide support. Advisors will also encourage students to connect with faculty and TA’s. Will students know that I am identifying them? (IDK - Could have a check box where faculty may request to remain anonymous/give permission to let students know…….. But I am not sure if I like that.) Does this violate FERPA? 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