Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current Restore this Version View Page History

« Previous Version 4 Current »

Request for VCL from Faculty member

To request for any service from the VCL team, please fill out the request form found on the '[RequestForm][1]' tab on the ischoolvcl.com dashboard. To make the process faster and more accurate, please fill out all the fields as instructed in the form. While making a request, if you are unsure of resource allocation(processing speed or storage), you can leave the field blank and send us an email at istech@umd.edu or ischoolvcl@gmail.com

Evaluation of request by VCL team

After you've submitted a request, you can expect to hear back from us in 1-3 business days(both in response to the VCL request and email clarifications). This step ensures that the VCL team understands your requirements correctly. If you have an emergency request for a workshop or class(which requires delivery within the timeline) please let the VCL team know before this step.

Creation of necessary VCL instance to meet requirements

At this step, the VCL team creates the VCL Instance based on the requirements as submitted in the form. This will take 2-4 business days.

Internal testing

At this step, the VCL team will test the instance created on multiple platforms. This includes testing of image deployment by VCL team for both ability to deploy as well as the functionality of image. The softwares requested for the class will be found in a folder classed the starter kit or will be pinned to the taskbar. This task will take 1-3 business days.

Faculty testing

This step includes deployment of the image to request the faculty member for testing. This is to make sure that the image deploys correctly and that it does what the faculty member wants it to do before pushing it out to classes. We allocate a time period of 2-3 business days for this process.

Corrections

This stage is for all the changes to be made with regard to the feedback of faculty testing. After this stage the faculty will be again asked for final approval of the instance. This process is estimated to take 2-4 business days.

Deployment

The image is soon deployed to be made available for the class to use. Technical support for the first class can be requested a week in advance. At this stage we will also require the duration of use of the instance and an email stating that we can delete the image after a particular mentioned date.